Site Information

Privacy Statement

Labyrinth Wines does not, on its own, collect personal information on visitors to this website unless a visitor to the site submits personal information to us. Visitors should know that the servers on which the site operates collect and make available to us, the "IP Address" of the computer which has accessed this site. In some cases that information can include personal information such as your e-mail address.This is true of any website!

We ask people visiting our site if they wish to be added to our snail mail and/or e-mail mailing list. We do not rent or sell the information on this list, however the list along with any information provided when ordering wine, will be utilized by the company we utilize for sales fulfillment.

Return Policy

Your satisfaction is our first priority. However, since wine is a perishable item, we cannot refund or exchange wine once it has left our possession.

You may return non-perishable merchandise within 30 days of purchase for a full refund or exchange, less shipping & handling charges, under the following conditions:

You must contact Labyrinth Winery and have your return authorized PRIOR to returning the item(s). No refunds or exchanges will be credited without prior authorization.
Your request must be within 30 days of the purchase date of your item(s).
Your non-perishable merchandise must be returned unused and undamaged.
We do not refund shipping costs and return postage is at your expense.

We will not ship wine during times of extreme weather conditions so our wines arrive in the best possible condition. However, we are unable to accept returns of wine damaged do to adverse weather conditions during shipment or through “Carrier” mishandling.

Once we have received the returned item(s), we will refund the original credit card account used to make the purchase for the cost of the wine less shipping and handling.

Return Authorization

To return non-perishable merchandise, repackage the item(s) in its original packaging as received. Returns must be sent back prepaid. If merchandise is replaced, Labyrinth Winery will pay the shipping costs of the replacement item(s) unless other shipping arrangements have been made by and at the cost of the Purchaser.

Please contact the winery for Return Authorization. All shipments must be approved PRIOR to return shipping and may be refused if no return authorization has been given. Please ship returns to:

Labyrinth Winery
607 East Main Street, Suite D
Ventura CA 93001

Cancellations

If you wish to cancel, you must notify us immediately. Orders are generally processed within 48 hours and we are unable to cancel an order once it has been processed. You may, however, refuse the merchandise upon delivery. A refund, less any return shipping charges, will be issued once the merchandise is returned to our location.
Returned Non-Deliverable/ Unclaimed Shipments
If a shipment is returned to Labyrinth Winery due to delivery failure for an invalid address, Labyrinth Winery will make reasonable attempts to contact you. If unable to contact you / we do not receive a response, we will refund the original credit card account used the make the purchase the value of the wine and the taxes originally charged. Shipping charges are non-refundable.

All materials appearing on this website are protected by copyright as a collective work or compilation under U.S. copyright and other laws and (except as otherwise noted) are the property of Labyrinth Wines. You may not copy, reproduce, distribute, publish, display, modify, perform, create derivative works, transmit, or in any way exploit any such content, nor may you distribute any part of this content over any network whatsoever, or via any other distribution technique currently known or yet to be invented, sell or offer it for sale, or use such content to construct any kind of database. If you believe that this site contains copyrighted material belonging to you, please contact us so that we may correct the problem. Such usage is unintentional.

Topo Map of Paso Robles courtesy of the Unites States Geological Service (USGS). Picture of the Yarra Valley on our Wine Regions page is the property of the Australian Wine and Brandy Corporation, photo by Matt Turner. Photograph used pursuant to the terms on the Wine Australia website.

Contextual Information

Certain of the information on this website is subject to timeliness considerations and may go out out-of-date at any time. Please confirm the current nature of any information on this site before relying upon it. Labyrinth Wines and/or its employees, contractors, volunteers and all other persons or entities shall not be liable for the use of any information herein.